testimonials

Bruce Brown and Pulaski Bank Home Lending made closing on our house a very comfortable, smooth transaction. We highly recommend their services and they proved themselves trustworthy of the most important transaction…buying a home. Bruce provided just the right amount of guidance and provided enough facts and explanations to make an informed decision. He is an expert who did not come off as superior by overwhelming us with a bunch of trivial details. He is a master at what he does and is professional and effective and placed our best interested first. E Traczyk

Bruce is very knowledgeable and his assistant Roxie is on the ball.  This was our first home buying experience, and this was about as painless as it could get!! Thank you Bruce Brown for our wonderful home! D Medura

Bruce, I've heard your show several times over the last few weeks....you are GOOD.  I appreciate how quick to the point you are about everything, and how fast you summarize today's "situation". I'm a devoted KCMO listener (Stegall is my morning lifeline).  I thank KCMO for airing your show as it perfectly supports all of the issues we are all thinking about. J Cunnyngham

We appreciate your company’s professionalism and the fact that it seems like you care about your customers. I am referring my cousin Derek Williams to your company as well, he will be purchasing to. Thank you for all your hard work for us and for my brother, for a moment it looked like he would lose his house, until you guys saved the day. We appreciate it and you guys will be my choice on any future endeavors I might have. Thank You. Have a great day!! J Sparks

We were not educated in the financial area prior to using Bruce and he was so helpful by explaining all the details until we understood.  Your office team is very professional in every way.  We were kept up to date on every detail and what we needed to do. We have never been through a financial process with so much ease before. We will definitely refer you and should the need arise we will use you again in the future.  Thanks again for everything. The Stuckers

P.S. I have already referred my friend who has two daughters that may be calling you. So there would be two calls coming in for help.  Yeah!!! We think your great!!

Bruce, It was an honor to have you make this happen for us. I have never had anything go so smooth as you and your team made it. We are truly grateful and we love our new home. Not enough words to say how thankful we are. Thanks. John & Renee

I am very satisfied with the help you have given me. You were highly recommended and I was not disappointed. I want to thank you and your team for a job well done! S Jones

Thank you for everything you’ve helped me with.  It feels like you are walking along side of me through this very important and stressful commitment.  You’ve got my business and if I know of anyone else looking for a lender I’ll give them your name.  Thanks again. J Verstraete

•  Working with Bruce was very satisfying. I just recently purchased my first home and the process can be quite intimidating. Bruce and his team made it easy and almost completely effortless for me. I would absolutely recommend using Bruce for any lending needs and will use him again in the future! L Chapman

I had been working with another mortgage company for a few weeks, and in just 5 minutes of talking with Mr. Brown, I could tell he was much more knowledgeable than the representative from the other mortgage company. He started on the application immediately and did the impossible - we were able to close our loan within a week of my call to Mr. Brown. He was very efficient and pleasant to work with.  I would, and will, highly recommend Mr. Brown. T Barrett

Bruce Brown is the most knowledgeable person I have ever met regarding mortgages and the housing market.  He works diligently to find the best options for his clients and his integrity and trustworthiness are impeccable. 

The entire staff at Pulaski Bank Home Lending went above and beyond to meet our needs throughout the entire process.

I would feel extremely confident in recommending their services to anyone. M Jerred

Bruce & Roxie's help & work are what got me thru the whole process.  My realtor & the seller (bank) were very frustrating to deal with. B & R guided me & answered many questions for me & were very helpful. M Kramer

It is very rare that I rate anyone or anything at the highest rating throughout a survey; Bruce and his team are the exception. As hard as I try to think of even one aspect of our experience with them that was unfavorable, I can't. Good communication and accurate information are the keys to a smooth transaction. With Bruce and his team it was outstanding. M Gaertner

You and Roxie did a great job! T. and D. Keller

I felt very confident and comfortable dealing with Bruce and his entire staff.  I am so thankful to them for all of their help.  I will definitely refer them in the future should I have the opportunity.  E. Collison

Hi Mr. Brown. After hearing your ads on the radio for quite some time now, I was compelled to write you to say THANK YOU for being up front, honest and to the point.

 

Having worked in the mortgage business for a little over 5 years, I know exactly what you're saying.  The ads that you call out on the radio absolutely infuriate me and was one of the many reasons I got out of the business.  The misrepresentation, the fraud, the dishonesty, all to make a buck.  I truly believe that if there weren't so many dishonest mortgage people out there, the economy would not be as bad off as it is today.

 

Granted, it takes two to tango, but why can't people just be honest and tell them exactly how a home loan works?  I know the people that used me did so because they trusted me...obviously I never had the best rate, but they knew what they were getting up front with NO surprises in the end.

 

I'm so glad there are people like you in this business that call a spade a spade.  If I ever have someone ask me about mortgages again (which they still do) I'm going to send them your way as I'm sure you'll be up front, honest and help educate them on how the mortgage business really works!

 

Take care and best wishes...and thanks for being a stand up mortgage person!! Jeff

Bruce, thank you for speaking with me earlier today. It was a pleasure to hear the voice of honesty and integrity with regard to the mortgage industry today... J. Lesky

I just heard your ad in 810 and I Loved It. I appreciate your straight-forward approach... J. Monnig

Bruce, I just wanted to thank you so very my much for all your hard work.  You have always been there for me to answer all my questions and take care of my clients needs, from the very first time we have worked together. 

I can not thank you and compliment you enough. 

You even went as far as taking your Laptop with you to Florida, to help me get this contract through this weekend. 

Business has picked up for me (Thank God) in the last few weeks and I have a dozen new referrals, working till 10pm every night has been hard, but having my lender stick by my side and always being there to answer all of my phone calls, is much appreciated. 

I thank you again for all your hard work and taking take of me and my clients.

I do appreciate it. 

Sincerely, Lynnette Shattuck

I could not have had a more professional or courteous experience! Thank You! F Dean
 
I would highly recommend using Bruce Brown. He is very knowledgeable and very helpful. M Perry
 

Great experience.  Bruce was just the man for a first time buyer.  He was able to explain things in terms I understood. M Gleason

 
Bruce went out of his way to get me a loan and I appreciate it very much!!!!! C. Eldreth
 
Bruce Brown made everything so easy for me, any question I had was answered in clear way. I will recommend First Security Mortgage if I know someone who needs a mortgage loan. K. Gab
 
Nothing to say except that we've been bragging on Bruce and First Security Mortgage since this whole thing started. You guys are fabulous. J. Leatherman
 
We could not be happier or say enough positive things about the staff and service we received with First Security. We will definitely refer people to them. M Jerred
 
Bruce, I want to thank you for your assistance and professionalism in getting this deal put together. Your ideas and suggestions, regards financing, helped get the deal done and allowed them an affordable monthly payment. I want to point out that working with Roxie was quite a treat. She was always pleasant (even under duress), informed, helpful and always followed up in a timely manner. She is quite an asset any organization would be fortunate to have.
 
Again thanks,
Stephen F. Swindler
Broker/Salesperson
Kansas & Missouri
Prudential Carter-Duffey
 
Our process went very smooth with no hang-ups. J. Gonier
 
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